Blog
Debra Wheatman, President of Careers Done Write, provides expert insight to the job search process that puts your career in gear with tips for interviewing, networking, job search strategies and how to create a winning resume and cover letter.
From Apology to Assertiveness: Transforming Your Communication Style
Um, yeah, hi, like it would be really great if I could, like have your attention. Please? Sorry, but you know, this is uh an uh really important topic and like sort of important, so could you please pay attention?
These two sentences are perfect examples of apologetic, non-assertive language. Aside from the use of meaningless garbage fillers such as “like,” “um,” and “you know,” also included is one of the worst words that you can use in your business communications: “SORRY.” Nothing tanks a message like a “sorry” does. Why? Because the word has become so overused and milquetoast that it signals the oncoming lame and unnecessarily apologetic screed. No one has time for that….
Confident or Arrogant? Do You Know the Difference?
While confidence and arrogance may seem to be opposite forms of expression, there is often a fine line between them. Confidence positively expresses your abilities, while arrogance is often associated with believing you’re more intelligent and capable than those around you. Knowing the difference between the two is essential to ensure you remain confident, resourceful, and collaborative at work….
Increasing Self-Confidence in the Workplace
One thing that I have learned from my years of working closely with people is that one of the biggest assets, not just in your career but in life, is self-confidence. In particular, developing confidence in the workplace is not easy. It requires work, time, and dedication. If you struggle with gaining confidence in the workplace, here are some tips….