Ask Deb: Why Was I Rejected for a Low-Paying Retail Job?

Dear Deb:

The company I worked for was acquired by a larger company in the same industry, and I, along with many of my colleagues, was summarily laid off. This was 8 months ago, and despite my efforts to secure a new role, I remain unemployed. I am starting to go a bit stir-crazy. My spouse works full-time and has a good job, so while this period is uncomfortable, it is not entirely devastating for my family. 

My background is in operations, supply chain management, and procurement. In all of my roles, I’ve worked with vendors, partners, and colleagues to ensure that things flow smoothly and products are delivered to customers promptly. I managed a multimillion-dollar budget and teams of up to 12 people. 

A few weeks ago, I decided that I needed to do something, and for the sake of my sanity, I had to get out of my house more frequently than my daily walk with the dog or my trip to the mailbox. I applied to be a stocker at my local Trader Joe’s. I thought my experience in managing inventory and improving processes would make me a good candidate. I spoke with the store manager, who told me to apply online. I applied online. A week later, I got a typical rejection email about hiring candidates with better qualifications. I have gone from managing contracts valued at 7 figures to being unable to secure a retail job! What is going on with this job market?

Thanks, 

Giacomo

Dear Giacomo:

I am sorry that this happened to you. Luckily, your current unemployment is not putting excess hardship on your family. Many unemployed white-collar workers cannot say the same. The reality is that when you get laid off, it’s not that easy to just go out and get a retail job. This is because even though many retailers and fast-food restaurants are going to look at someone with this type of background, they’re going to decide that you are overqualified. The “fear” is that you will quit once you secure employment that aligns with your career goals. They don’t want to hire you, have you work a few months, and leave when you find something better. This is particularly ridiculous because anyone can quit any job any time they wish, and these types of businesses are known to have high turnover. 

This is why one of the more glaring examples of #badjobsearchadvice is telling someone to “Just go get a job, any job. The supermarket is hiring.” This is unhelpful and unrealistic. Instead, offer to make introductions within your network. This will actually help them in their job search. 

Best wishes for a successful and short search, 

Deb